Effective Date: 10/1/2025
Golden Prana (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://www.goldenprana.com, purchase our products, or interact with our services.
By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We collect the following types of information:
a) Personal Information
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Name, email address, phone number, billing/shipping address
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Payment information (processed securely via third-party gateways)
b) Non-Personal Information
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Browser type, device information, IP address
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Cookies and tracking data (for site performance and marketing)
c) Account & Purchase Information
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Order history
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Communication preferences
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Customer service inquiries
2. How We Use Your Information
We use collected information for:
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Processing and delivering orders
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Responding to customer support inquiries
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Sending transactional emails (order confirmations, shipping updates)
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Marketing communications (if you’ve opted in)
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Improving website experience and product offerings
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Legal compliance and fraud prevention
3. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
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Enable website functionality
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Track site performance
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Personalize content and ads
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Measure marketing campaign effectiveness
You may disable cookies in your browser settings, but some site features may not work properly.
4. Sharing Your Information
We do not sell or rent your personal information. We may share information only in these cases:
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Service Providers (e.g., payment processors, shipping carriers, email platforms)
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Legal Requirements (when required by law, court order, or to prevent fraud)
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Business Transfers (in case of merger, acquisition, or asset sale)
All third-party providers are required to safeguard your information.
5. Data Security
We take reasonable technical and organizational measures to protect your data, including:
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SSL encryption for transactions
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Secure servers & firewalls
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Limited employee access to sensitive data
However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location (e.g., EU under GDPR, California under CCPA), you may have rights such as:
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Accessing your personal data
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Requesting corrections or deletion
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Opting out of marketing communications
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Requesting data portability
To exercise your rights, email us at [email protected].
7. Retention of Data
We retain your data only as long as necessary to:
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Fulfill orders and services
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Meet legal obligations
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Resolve disputes
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Enforce agreements
When no longer needed, we securely delete or anonymize your data.
8. Children’s Privacy
Golden Prana does not knowingly collect data from children under 13 (or under 16 in the EU). If we learn that a child’s information has been collected, we will delete it immediately.
9. International Data Transfers
If you access our website outside of [Country of Business], your data may be transferred to and processed in other countries where our service providers operate. These countries may have different data protection laws, but we ensure appropriate safeguards are in place.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Effective Date” revised accordingly.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us:
📧 Email: [email protected]